I’m presenting at the eLearning Guild’s Learning Solutions Conference again this year on “Better Feedback for Scenario-Based eLearning.”
You can watch a two-minute trailer for my session (if the video isn’t embedded below, watch it on YouTube).
When you create a scenario, you work hard to make it realistic and relevant for your learners. Unfortunately, even otherwise engaging scenarios sometimes include abstract feedback like “Incorrect. Please try again.” Simply saying the choice is right or wrong can make learners lose interest and focus, and it doesn’t help them learn from their mistakes.
You will learn how to show learners the consequences of their decisions rather than telling them they’re right or wrong in scenario-based eLearning. This is the difference between “intrinsic feedback” and “instructional feedback.” We will explore several different options for intrinsic feedback, such as progress meters, character responses, and environmental changes. You’ll learn guidelines for when to use immediate feedback and when to delay the feedback in scenarios. We’ll discuss how to design feedback to meet the needs of both novice and expert learners. You’ll also learn when direct instructional feedback is beneficial for learning.
In this presentation, you’ll learn:
- multiple methods to show the consequences of decisions in scenarios
- when to use immediate or delayed feedback
- how to provide appropriate feedback for novice and expert learners
- when to use intrinsic feedback (showing consequences) and instructional feedback (direct coaching)
- how to work with SMEs to get information to provide realistic consequences
- how to write better feedback for short scenarios and complex branching scenarios
Read More about Feedback
This session draws from several previous blog posts (as well as some additional information from other sources).
- Show, Don’t Tell For Scenario Feedback
- Intrinsic and Instructional Feedback in Learning Scenarios
- Immediate and Delayed Consequences in Branching Scenarios
- Using Time as Scenario Feedback
If you’re attending the Learning Solutions Conference, I hope to see you there!