Usability resources from the US government. Organized in four sections: plan, analyze, design, test & refine
Documents for usability testing, including schedule, observer guidelines, script, consent form, questionnaire, and more
Forms, checklists, and other documents for usability testing
Humorous look at “laws” of web design and getting projects done
Hofstadter’s Law: A task always takes longer than you expect, even when you take into account Hofstadter’s Law.
It’s always been irritating when creating software demos in Captivate that you can’t ask users to right click. I’ve always just animated those actions and done a demo before, but this tutorial shows a way to actually have users do the right click and even score it. The Flash file to embed is included with the tutorial.