Archive for the ‘Read/Write Web’ Category

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Leading by Example

July 8, 2008
The Big Question

The Big Question

The Learning Circuits Big Question this month is about learning professionals, leadership, and literacies. Tony breaks it down as several questions, but the Learning Revolutionary summed all the questions up nicely:

Should learning professionals be leading the charge around new work literacies such as social media and informal learning?

Because I’m outside the corporate world, I’m going to look at this from the perspective of 21st century literacy skills rather than “work literacy.” Granted, I think there’s a lot of overlap between the work literacy ideas and the Framework for 21st Century Skills. I see this as similar goals but different contexts.

Let’s start with the idea that K-12 students should be supported in learning 21st century literacy skills. This should not be a controversial starting point; after all, 80% of American voters agree that the skills students need now aren’t the same as the skills needed in the past.

If students need to learn these skills, then their teachers need to have them too, right? Granted, some students will learn the skills outside the system, in spite of whatever the schools teach. But we’re looking at what we want to happen, and I want these skills to be supported by the schools. That means teachers need to have the skills. They have to be able to model the skills for students.

Where will the teachers learn the skills? I don’t think there’s a single answer here: professional learning communities, workshops, conferences, university courses, and mentoring all play a part. Since I work in the higher ed realm though, that’s where I’m going to focus. I think our instructors should have 21st century skills. These are the people who are teaching the teachers, who pride themselves on being the “best of the best” in the field of education. They’re the next group of people who need the skills.

But where are they going to learn? From me and the other people on our team. We have to lead by example for these skills. Our team is leading the charge, and we are making progress. It isn’t nearly as fast as I’d like, but when I look at how far we’ve come in our little corner of the world, it does give me hope.

I want the K-12 students to learn those 21st century skills, but I don’t have access to them directly. Therefore, my responsibility is to work on my own sphere of influence, starting with our online course development team leading by example for our facilitators. When the facilitators have strong 21st century skills, they’ll pass those skills on to the teachers, who in turn will be leaders for their students. If I want others to lead in these skills, I have to do my part to lead by example too. It would be hypocritical to ask them to teach technology skills without practicing what I preach (that is, after all, why I started this blog in the first place).

If I had to focus on one single skill, it would be lifelong learning. Perhaps this isn’t a skill so much as an attitude. It drives me crazy to see educators who think they’ve learned all they need to learn and aren’t willing to even try to learn anything new anymore. Cultivating a culture of learning, where people expect and enjoy continuous learning, is the underlying solution for everything else. We’re never going to get teachers to use technology if they’re determined they don’t need to learn anything anymore. Until they accept their role as learner as well as teacher, we won’t get the changes to happen. Creating a culture that supports lifelong learning needs to start with the professionals who lead by example.

If you had to focus on one skill for this leading by example, what would it be? What’s the underlying skill that supports all the rest, the one where you will concentrate your efforts first?

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Social Media in Plain English

May 30, 2008

The folks at Common Craft have another great video, this time about social media. What I especially like about this one is that it doesn’t talk about technology until near the end. The video focuses on the metaphor of ice cream: it can be mass-produced in a factory that focuses only on flavors with mass appeal, or individuals can create their own flavors at home. This really is about the change in the business & media environment at a high level rather than the specifics of how to use any one technology.

This makes me think about ways I can use metaphor and narrative in the courses I develop, or maybe for facilitator training. We’ve run into resistance from some instructors against using blogs, wikis, and chat, even when they’re integrated within the LMS (removing the “I don’t want to create another log in” argument). A number of our facilitators don’t see why we’d bother with all these new-fangled tools when they can just use the discussion forums for everything. I wonder if an explanation with more of a story, like this video, would be more effective.

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TCC08: Social Bookmarking to Support Professional Practice

April 17, 2008

Using a Social Bookmark Site to Assist in Diffusion of Online Information to Support Professional Practices

Presented by Heather Carter-Templeton, University of Tennessee Health Science Center, Memphis, Tennessee

Working to improve information literacy skills in nurses

Professor #1

  • Does online research
  • Gets email subscriptions
  • Can’t find the information she wants when she needs it–it’s at home when she needs it at work, etc.

Professor #2

  • Uses social bookmarking so can find what he needs

Tagging with social bookmarking can help peers & colleagues find information more easily

Social Bookmarking Sites

  • CiteULike: academic papers & links, does citations
  • Connotea: citation manager
  • Del.icio.us: most popular, emphasis is on community
  • Digg: community-based news, user ranking
  • Furl: keeps a cache, offers full-text searching. Tagging is secondary.
  • Reddit: news article bookmarking like Digg
  • Simpy: can track others’ bookmarks by creating topics
  • Spurl: Bookmarking & search engine, like Furl

Pros of Social Bookmarking:

  • New communities
  • Gain insight
  • Easy access
  • Organized based on your needs
  • Can view how others have organized their thoughts
  • Easy to use

Cons:

  • Have to maintain and update the site throughout a project–clean out the dead links
  • No oversight for tagging

Their list for the project: http://del.icio.us/listenuphealth

Sources were collected by SMEs and nursing librarians

Documented their search strategies in a Google Spreadsheet This would be useful for teaching students information literacy

Tagging System

  • Had to change sometimes after the list grew that they needed to adjust
  • Tried to make it useful for the nurses
  • used lots of compound tags
  • Tagging structure: subject, keywords, type of media
  • Bundled tags

Nurses really like the central repository–they can find the information they need quickly. It’s too new to have data on how they use it though.

This is an interesting concept–I guess I’m not sure that I see as much use for resources only collected by experts without the users contributing on their own. Certainly there’s a place for having a starting point created for students, like I my list for Building Online Collaborative Environments. But I’d want students to use that themselves. Certainly for a professional practice, the act of saving and annotating on your own is valuable too.

Read the other liveblogged posts from this conference.

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TCC08: Wikis and Blogs and Tags: Oh Why?

April 17, 2008

There's no place like homePresenters:

  • Alice Bedard-Voorhees, Colorado Mountain College, Glenwood Springs, Colorado, USA
  • Lisa Cheney-Steen, Colorado Community College System, Denver, Colorado, USA

Starting with an intro to Web 2.0

New tools pop up all the time

Why not just use the features in your LMS?

  • Information or Presentation
  • Social Connection
  • Collaboration

Categories overlap & aren’t clean distinctions

Information & Presentation

  • Blogs
  • Podcasts
  • Voicethread
  • Slideshare

“Information is not always text” This is a really important point

If it is text, a blog is good

In chat, Alan Selig pointed out that using tools outside the LMS is important b/c they’ll have them after they graduate.

  • Life is not a closed situation like an LMS
  • Show students what you are reading–demonstrate importance of material outside the classroom
  • Add “real world” content by bringing things in from outside (podcasts, blogs, etc.)

Audience is important!

Question about FERPA (student privacy law in the US)

  • Important to protect feedback and grades
  • They checked that moving student writing outside was OK
  • May have students use pseudonyms
  • Cynthia Calongne said for game-based rubrics she adds NPCs to disguise the real scores

Social Connection Tools

“Increased engagement = Opportunity for Increased Learning”

Engagement is the why for these tools

Information Literacy & Sharing Discoveries

  • delicious
  • Diigo
  • Twitter

Annotations on sites helps information literacy.

Diigo = “delicious on steroids” with more annotations or conversations, sticky notes. More social community.

Cynthia uses Twitter for keeping track of bookmarks–lets her tag it with who shared it with her and when to give her context

Collaboration Tools

  • Wikipedia
  • Kaltura–collaborative video editing
  • Google Docs
  • Diigo

Create a sharing community

Important to teach students collaborative skills to prepare for work

Teams are goal-directed

Wikis as classic example of collaborative tool

  • Gave an example of faculty handbook created with wiki (using MediaWiki)
  • Wikis make it very clear who did what–always a problem with group work for grading

Students learn how to judge the stability of information & collective intelligence through using a wiki

They get complaints that their website information is out of date but that the wiki information keeps changing. :)

Wikis have more work application for students too

Diigo

  • Set up a group
  • Have everyone in the group highlight and add sticky notes to discuss the content
  • Diigo’s dashboard has forums for discussion
  • Automatic notification available so instructors can keep track of discussion
  • Help connect learning in class to learning outside

How do you pronounce Diigo? Is it DEE-Go?

LMS is nice to have as a launching point so students have a home base

They have had good support from their administration.

If students are really uncomfortable sharing online, you need to make accomodations–one participant said he dropped a class b/c it required Blogger and he doesn’t like Google’s privacy policies

You need to set expectations for writing style–if you grade on grammar and tell them what is acceptable, they will write with an appropriate level of communication for that level. Ask students what they want to be remembered for–is it l33t speak?

Privacy issues: Edublogs may be better than Blogger, or do it on your own servers to control information.

Image: ‘Ruby Slippers by Peter Alexander
www.flickr.com/photos/14351900@N00/2128542926

Update: I switched the image for this–I didn’t realize that my original choice had graffiti over the picture; I was just seeing Dorothy and Toto.

Read the other liveblogged posts from this conference.

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TCC08: Instructional Uses of Google Apps

April 16, 2008

Collaborative Web 2.0 Tools Changing the Face of Higher Education: Instructional Uses of Google Apps

Laura C. Brewer, Arizona State University (ASU), Tempe, AZ, USA
Zeynep Kilic, ASU, Tempe, AZ, USA
Samuel DiGangi, ASU, Tempe, AZ, USA
Angel Jannasch-Pennell, ASU, Tempe, AZ

Missed the first part of the session due to a phone call

Web 2.0 in Education

People are producers rather than just consumers of content

Students in the Web 2.0 World

  • Net Generation
  • Digital Natives
  • TV, Internet, video games over magazines, books, newspapers

Net Gen Students

  • Don’t make blanket assumptions–there is diversity
  • They are not always as tech savvy as we might think
  • Ubiquitous technology for entertainment and communication, not necessarily for learning

Faculty in Web 2.0 World

  • Rapid changes in technology –> changing expectations of teaching roles
  • Shift to learner-centered paradigm
  • Shift in balance of power
  • Do faculty see educational value in technologies?

Google Apps

  • Free for standard edition
  • Education version has some premier features too

Google Docs & Spreadsheets: Pros

  • No geographical or time constraints
  • Any number of collaborators
  • Can be published or private
  • Import from other file types
  • Export in multiple formats
  • Automatic backup
  • Extensive revision history
  • Single sign-on is easier for students

Google Docs & Spreadsheets: Cons

  • Output layout is hard to control. Html code is not clean
  • Bibliographies, citations require extensive reformatting
  • No support for offline editing with later merging of these versions
  • Menus and tools not consistent across applications
  • Institutional concerns
  • Privacy

Ed Tech people are excited, but are faculty really using these tools?

Faculty Surveys

60% never use Google Docs; 20% use at least once a week

Those that do use it, use it more for research than for instructional or personal use.

Many faculty who use other Web 2.0 apps don’t use Google Docs, but it’s growing

Found it most valuable for research (70% valuable, 17& somewhat)

How instructors use it (all low percentages)

  • Creating own materials: 10%
  • Students use for required assignment: 7%
  • Students use for optional assignment: 4%

Many more faculty say it’s valuable than actually use the tools

They don’t have enough data yet to develop pedagogy/best practices for using the tools for instructional purposes. Want to do additional research.

Question came up in chat about Section 11 of Google’s TOS. This answer talks about content ownership.

Google says: “The first thing to understand is that this language doesn’t give Google ownership rights to your data. You, and you alone, own your content.”

Examples of Use

  • Some students use Google Docs in combination with other tools to collaborate for group projects
  • Course development (like how we use it)

Read the other liveblogged posts from this conference.

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TCC08 Keynote: Social Networking, the “Third Place,” and the Evolution of Communication

April 15, 2008

Liveblogged during the keynote presentation by Larry Johnson, Chief Executive Officer, New Media Consortium (NMC). My comments in italics.

Premise: Technology has not only mediated communication but that the very ways we communicate, including how we talk and think about communication, are changing.

Patterns of writing now aren’t the same as they were in the past. We communicate in small bursts of writing.

Constant communication across the globe–often having multiple levels of communication at the same time (chat + twitter + listening to Larry)

Communication is multimodal–images, text, avatars

Email is still essentially one-way prompt, then response. IM is much more conversational. But because of the lag in IM, you can have multiple conversations simultaneously.

Twitter is more like little news programs or channel surfing–tune in when you want to for those short bursts

When you send a handwritten letter, you expect a response within a week or so. With email, the response is expected within hours. With IM, it’s minutes. But we expect a little bit of “chat lag” because we know people may be doing multiple things at once.

With most of the technologies, you still never lose the sensation that you’re not really there. Virtual worlds change that there–you extend your physical presence into the 3D world. If you walk up to the camera in a video conference, no one else will back up, but if you avatar invades another avatar’s personal space, they will back up like they would in person.

Possibilities for bridging time, culture, and difference as communication evolves

Twitter is another paradigm changer because it’s a different kind of immediacy than virtual worlds

“Social proprioception”

Still important to know the cultural context of where people are physically.

It’s hard to detect nuance online, so we do things to add context like smileys–we create conventions to show that nuance

Concept of a Third Place

  • First place: Home
  • Second Place: Work
  • Third Place: where you unwind, hang out with friends, express yourself–increasingly, the Third Place is online

Twitter is controversial because it doesn’t really have an analog in traditional communication

An important aspect is how you represent yourself–profiles, avatars, etc.

Online spaces draw people online and keep people there because you can keep in touch with people you might not others stay in contact with. Someone in the chat said that’s like the modern town square

NMC survey showed that people made time for online tools by cutting their TV time–replacing a passive media with an active one

Evolution of Communication

Instant communication across the globe

Facebook & LinkedIn make it easy to keep in touch with people, including keeping a record of when we last had contact

Evolution is so rapid that is raises questions about nature of interaction and who we are as people

Questions

Is the nature of communication actually changing?

Why are people interested in online communication? Why do people spend time there instead of elsewhere?

Slides were basically a live photostream–almost no text. Very cool images.

The network increasingly organizes itself around people and less so around files and folders–connections are social, not just content

That sounds a lot like Siemens and Downes–connectivism

It’s not just that we have more opportunities for communication, but that it changes how we make connections. This affects how we think about teaching and learning too.

People who work in distributed fashions are already there; students learning online are there. But it’s not a bad thing that not everyone is there yet–we should understand it.

Continued with a lot of chat and questions–I participated in the backchannel conversation rather than blogging

Cynthia Calongne made a good comment about the richness of her online relationships. They are richer than the face-to-face relationships because these are people who share their thoughts and open their minds.

Larry said that virtual worlds have been very helpful for autistic individuals–can help to have different sensory experience than the ones that may cause problems in physical relationships

Read the other liveblogged posts from this conference.

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TCC08: Creating and Teaching a College-Level Undergraduate Course in Social Networking

April 15, 2008

tiny profile pictures

This is another liveblogged post from the TCC 2008 conference, presented by Robert Fulkerth, Ageno School of Business, Golden Gate University, San Francisco, CA.

  • Developed a course on social networking for business
  • Will teach with blogs and a wiki
  • Using the tools to teach the content–mostly avoiding the LMS
  • Use online library databases to research social networking

Past predictions about online communities assumed text because that was what was available. Now YouTube and multimedia are important.

May get invites from people you only vaguely remember–instructors may not remember every student they taught

(Provided a bunch of stats on social networking usage–I’m not taking notes on all that)

Many businesses consider time on social networking sites wasted, but not all

Wachovia is testing social networking for sharing information and developing community within the community

Businesses fear the lack of message control, but some hope that by creating a safe and pleasant environment internally that employees will talk internally rather than out in public

Premises

  • Social networking is driven by the desire of people to “demonstrate themselves”
  • Predicts a tiered structure will develop
  • Right now, this is “Tier 1″
    • Proprietary with some customization (like Facebook & MySpace)
    • Owned by major companies
    • Mass subscription with low/no barriers to entry
    • Free or low-cost, available to all online, use task-specific tools
  • Social networking sites will continue to be important, but they require active leadership
  • Ease of entry will allow more personalized websites

Tools Used:

  • Used Weblog.com to create the blog
  • Google Sites for the wiki
  • Myspace
  • LinkedIn
  • Facebook
  • Plaxo–aggregating from multiple social sites
  • YouTube–lots of educational resources
  • iTunes University
  • Second Life

Future Trends

  • More for younger generations
  • More communities of practice
  • Move from passive to active participation (Isn’t that already happening? I don’t think that’s future, that’s now)
  • Lines between social networking and formal education will blur
  • Social networking sites will reflect changing roles in online engagement

In the chat, there was some good discussion about how sites like Facebook may not be the best for meeting new people, but rather for maintaining and improving existing relationships. Some good discussion about differences in social networking along racial and class lines and the opportunities for networking in the Hispanic community.

Read the other liveblogged posts from this conference.

Image: ‘My social network
http://www.flickr.com/photos/49503019876@N01/1804295568

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Post Daily Bookmarks with Diigo

March 29, 2008

I’ve mentioned Diigo a number of times in the past (including earlier today). Kristin Hokanson asked me how I create my Daily Bookmarks posts. I’ve been meaning to actually play with Slideshare, so this gave me an excuse to do so. Here’s my quick directions on how to do a daily links post like mine.

Hope this helps explain it!

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Diigo or Delicious for Beginners?

March 29, 2008
Diigo
Image citation
DEMOfall 07 Day One - Diigo
from b_d_solis’s photostream.

A number of educators have been trying out Diigo’s new features (Vicki Davis and Brenda Muench, for example). There’s a lengthy discussion on a number of topics. One question came up earlier in the discussion that I want to explore a little deeper: if you’re introducing social bookmarking to complete beginniners, would Diigo or Delicious be a better choice?In the conversation, Liz Davis asked:

I’m wondering if Diigo is too much for the newbie. Delicious is so simple and obviously useful. I’m afraid Diigo would scare some people away. I’m still inclined to start with delicious and save Diigo for my more advanced users (of which I have very few).

I’m kind of torn on this myself. I had a good chat with my mom a few weeks ago about social bookmarking. She’s a substitute teacher, and could immediately see the benefit of having a list of links that she could access from any school. She could have her emergency backup activities for teachers who don’t leave lesson plans for the sub and easily get them from anywhere. She also totally “got” tagging and why it was useful (I explained it as multiple keywords instead of putting something in a single folder and having to remember where you put it).

Beyond having a list and tagging her bookmarks, I doubt she’d use any other features, at least not initially. Which service do you think has the lower barrier to entry, especially for someone who isn’t super-technical?

This is just a quick list with ideas from the discussion and my own thoughts.

Pros for Delicious:

  • It’s basic, and there aren’t so many other features that she won’t use to ignore.
  • Because it’s more basic, it might be less intimidating.
  • There’s plenty of existing training and tutorials out there, including a Common Craft video.
  • You could start with delicious and then move to Diigo later if you want more power.

Pros for Diigo

  • It’s prettier than delicious, and “pretty is a feature.” In some respects, I feel like the more attractive interface might actually be less intimidating, even with many more features.
  • You can ignore all the other features available. As Maggie Tsai has explained, it’s OK to be anti-social on Diigo.
  • Easy to email links–a nice feature using a familiar old technology for beginners.
  • You wouldn’t have to migrate to another system if you want to do more over time. I think migrating and learning “one more new tool” is a barrier for a lot of people.
  • There’s forums and discussion areas for support from other users.

So what do you think? What’s the easiest tool for my mom and other beginners to start with? Why?

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Collaborative Learning Trends

January 23, 2008

These are my live-blogged notes from the webinar Emerging Trends in Collaborative Learning from the WebEx/eLearning Guild Online eLearning Summit. My comments are in italics.

Speakers

  • Heidi Fisk, Co-Founder, The eLearning Guild
  • Brent Schlenker, the Emerging Technologies Analyst, The eLearning Guild

How do you define “collaborative learning”?

Brent showed his online profile in different places

I’m impressed that he’s a level 40 orc in WOW. The fact that I’m impressed by that probably makes me a g33k…

Heidi Fisk noted that she isn’t involved with so many new technologies b/c she has difficulty typing. Good example of why mobility is part of the accessibility considerations and why we should think about that more.

New technologies are all about connecting people-that’s the underlying theme of all these new innovations

The focus on “You” (Time magazine, personal branding)

YOUniverse-what does your digital presence look like?

  • Consume
  • Connect/Collaborate
  • Create

Maybe the “editable” from Brent’s earlier list should be “collaboratable”-not that it’s a real word…Hmmm…I still am not quite happy with that.

Looked at generational trends for technology

eLearning Guild technology usage

  • Synchronous e-Learning: 65%
  • Wikis: 31%
  • Blogs: 22%
  • Chat rooms: 24%
  • Mobile Learning: 19%
  • Podcasts: 17%

eLearning Guild is an example of collaborative data sharing, pulled dynamically

Synchronous Learning trends (although new engine in 2005, so data isn’t directly comparable)

  • 2001: 13%
  • 2002: 18%
  • 2004: 25%
  • 2005: 38%
  • 2007: 65%

Learning 0.1: Physical classroom in 1941, chalkboard, no

Learning 1.0: standard info (expert content, one direction, static, centralized). Few content creators, many content consumers

Learning 2.0: Dynamic, decentralized, loosely joined networks, learners create & enhance content; rip, mix, feed

“Hyperlinks subvert hierarchy”

Five Ables from before:

  • Searchable
  • Editable
  • Linkable
  • Tagable
  • Feedable

First 3 “ables” are from the Cluetrain Manifesto

Informal Learning

New hires need more formal, structured courses, less informal

Company gurus use more informal support & conversations, less formal classrooms

Brent is showing this as very low informal at the beginning, but I’m not sure I agree with that. I think there is a lot of informal learning for new hires too

Google Trends shows searches for “instructional design” dropping over time

What does that mean? Are there fewer learning professionals using instructional design? Perhaps the old ideas of what instructional design is aren’t working anymore. We need to find new ways to be of value.

Blogs, Wikis, RSS

Got a phone call-darn, I missed what Brent said about blogs, wikis, and RSS. I’ll have to catch it in the recording. (Unless Brent would be so nice as to summarize what he said here in the comments…)

Internal Wikis: Intel as the example

  • 6000+ articles
  • Intel Acronyms to help people
  • Intel History created by the employees-better than what any single group of people could have done

Blogs let you share ideas and get feedback from all over the world

Text messaging took off much faster in other countries where the infrastructure was better for that than in the US.

Where to start using new technology? Feed reader/aggregator, start learning RSS

Feed readers are a good way to get a high level scan of a lot of the information

Showed iGoogle, Netvibes, etc.-learning dashboards

“Nobody can tell you what the matrix is. You have to experience it for yourself.” Morpheus, The Matrix

You have to go out and experience it, engage with others, create and share

Several questions in the chat about accuracy in wikis-people seem to be very worried about that. The moderator suggests lots of self-policing

Find the grassroots people to start trying something and encourage them to share what they are doing. You can’t just tell people “this is what we’re doing” like a new accounting system-you have to build from the bottom, not from the top down. Even if it fails, what have you lost if the tool is free?

Collaborative Immersive 3-D Environments

Games vs. Virtual Spaces

“You can learn more about a man in one hour of play than in one year of conversation.” Plato

Immersive 3-D environments require you to work together, be engaged, solve problems

Most kids play games, lots of adults do too

MMORPG is a virtual team

Screenshot of 40 people in a WOW raiding party-this is 40 people from around the world with different skills working to accomplish something. Lots of logistics even though it’s a game.

Second Life is a virtual space without specific game objectives like WOW. Watched NASA shuttle launch video within virtual world–a “matrix” moment for Brent

Example of Second Life training: Crowd control training where there’s no danger of people getting hurt. It’s easy for learners to figure out how to “game the system” if it’s non-player characters. If real people are the ones playing the role of disrupters in the crowd, it’s harder to game the system.

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